Privacy Policy
1. Introduction
Welcome to chawm.com. We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website.
2. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
- Account Information: Username, password, and order history.
- Technical Information: IP address, browser type, device information, and website usage data.
- Cookies and Tracking Technologies: We may use cookies, pixels, and similar technologies to enhance user experience and analyze website performance.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve our website, services, and marketing efforts.
- To personalize your shopping experience.
- To detect and prevent fraud or security threats.
- To comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party companies that help us with payment processing, shipping, marketing, and website analytics.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or acquisition of our business.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing emails and cookies.
- Request a copy of the data we hold about you.
To exercise your rights, please contact us at sales@chawm.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Zhejiang Chawm Technology Co.,Ltd
sales@chawm.com
Second Floor, Cilong Road 52th, Yiwu City, Zhejiang Province, China